Tru-Pak Moving Systems INC
★ 3.2· 16 reviews · Conover, NC
⚠ Not currently active
- USDOT number
- 293651 ↗
- MC number
- MC195008 ↗
- Phone
- (828) 464-2667
- Fleet
- 5 trucks · 5 drivers
- Safety (FMCSA)
- 0 inspections · 60 crashes
- Service area
- Interstate moves
- Location
- 1700 ALUM COURT NE, Conover, NC 28613
- In the registry since
- 1987 · 39 years
- FMCSA registration updated
- Feb 2024
Self StorageMoversPacking
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (16 dated reviews)
1★
2014
2
4.5★
2015
2
1★
2017
1
5★
2019
1
4★
2020
4
1★
2022
1
3.4★
2023
5
5★
4★
3★
2★
1★
Rating breakdown
3.2
16 reviews total
5
8
4
1
3
0
2
0
1
7
Customer reviews (16)
Google
Everything about my move was handled professionally and promptly. From receiving the estimate to the actual move, the process was seamless. The movers called to notify their arrival time, household items and art were carefully handled and packed and belongings and car were whisked away to arrive saf...
Google
I recently used Tru-Pak for my long distance move and I couldn't be happier with the service I received. The crew showed up on time and were very courteous and professional and my belongings arrived in perfect condition. I won't hesitate to use them again.
Google
I hired Tru-Pak to do a small move for me from a storage unit to my house. The men showed up on time and looking very professional. All 3 guys were very nice and well mannered. They did an excellent job! Will definitely be using them on my next move!
Google
This entire experience with Tru-Pak was doomed from the beginning. I’d give less than one star if it were possible. The movers basically told us their challenge was to pack my house in one day - their objective was speed, not quality, and that was evident on the end. Not a single piece of furniture...
Google
PLEASE do not pick this moving company!! We hired them in November of 2022. After the move, we noticed our washer and dryer had been badly dented, in the front, in the exact same area, on both pieces. (We, of course, paid for their insurance to cover any damages that might occur during the moving pr...
Yelp
I hired Tru Pak, as a United Van Lines agent, to pack and move our household goods from the Charlotte, NC area to the Indianapolis, IN area. After two excellent cross-country moves made by other United agents, I was willing to pay premium dollar (over $8,000) for another such move. Unfortunately, wh...
We read this company's 4 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2022
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2022
“resulted in high levels of damage to our possessions accumulated over 45 years of marriage.” 1★ · Yelp · Apr 2022 · Gerald R. · See this company on Yelp →
“Extensive furniture damage, art damage, TV was damaged, amps, thousands of dollars of damaged goods” 1★ · Yelp · Feb 2020 · D S. · See this company on Yelp →
“They damaged wooden furniture. Delivered four items with 7 to 8 separate gouged out chunks, measuring 2 to 3 inches in length an 1/8th of an inch deep.” 1★ · Yelp · Oct 2017 · Lesli M. · See this company on Yelp →
Late pickup or deliveryPickup or delivery happened later than promised
2 reviews · latest 2017
Raised inside reviews quoted under other problems
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
2 reviews · latest 2017
Raised inside reviews quoted under other problems
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 4 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
Write a review
Log in to write a review →Profile views
Daily visits to this profile over the last 30 days (3 total)
Aug 14
Sep 12