Patterson Storage Warehouse Company INC
★ 3.7· 35 reviews · Fayetteville, NC
✓ Licensed (USDOT 169359) ✓ Insured · $1M liability ✓ Cargo covered Active carrier
- USDOT number
- 169359 ↗
- MC number
- MC99696 ↗
- Phone
- (910) 485-3156
- Fleet
- 5 trucks · 8 drivers
- Safety (FMCSA)
- 0 inspections · 2 crashes
- Service area
- Interstate moves
- Location
- 472 ROBESON ST, Fayetteville, NC 28301-5678
- FMCSA registration updated
- Sep 2025
PackingSelf StorageMovers
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (36 dated reviews)
5★
2013
1
1★
2015
1
5★
2016
2
5★
2017
1
1.7★
2018
3
3.4★
2019
7
4.1★
2020
8
3.7★
2021
3
4★
2022
3
3.8★
2023
4
3★
2024
2
5★
2026
1
5★
4★
3★
2★
1★
Rating breakdown
3.7
35 reviews total
5
20
4
3
3
2
2
3
1
8
Customer reviews (35)
Google
Jonnie and his crew were the best we’ve had in 13 moves. Attentive, careful, and no damage to our home. High praises and much thanks for their professionalism and attention to detail. -Dan H. Colonel, US Army retired
Google
DO NOT USE!! All of our stored items were covered in rat feces! Upholstered items had holes from rats borrowing in them. Their own people refused to touch the items, and said anything that touched them were destroyed. Patterson claimed to clean the items, but were returned with rat droppings still a...
Yelp
Worst experience I have ever had in Fayetteville and I have lived here for 30+ years. The front desk staff is rude, unprofessional, and incompetent.
Google
Took me 10 hours to unload there
Google
Our move was contracted out by the military to PAWC. We incurred tens of thousands of dollars of damage and missing possibly stolen items. The loading crew specifically (Jose) was very unprofessional and on his phone (Bluetooth headset) the entire time. He lied regarding conditions of our goods, had...
Google
Went to pick up boxes. They were on a 18 wheeler and the access of getting on the 18 wheeler was not safe.
We read this company's 5 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2024
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2024
“All of our stored items were covered in rat feces! Upholstered items had holes from rats borrowing in them.” 1★ · Google · Jun 2024 · P A · Read the review →
“We incurred tens of thousands of dollars of damage and missing possibly stolen items.” 1★ · Google · Jul 2021 · Jordan · Read the review →
“There was paint all over my items and items were unwrapped and unpacked after they left our house” 1★ · Google · Oct 2018 · Patricia Putnam · Read the review →
Damage claim denied or ignoredA claim was refused, ignored, or paid a fraction of the value
2 reviews · latest 2024
Raised inside reviews quoted under other problems
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 5 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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