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Matthews Moving Systems INC

★ 1.6· 18 reviews · Charlotte, NC
✓ Insured · $1M liability ✓ Cargo covered ⚠ Not currently active
USDOT number
528599 ↗
MC number
MC265131 ↗
Fleet
10 trucks · 10 drivers
Safety (FMCSA)
0 inspections · 10 crashes
Service area
Interstate moves
Location
2365 TIPTON DRIVE, Charlotte, NC 28206
In the registry since
1993 · 33 years
FMCSA registration updated
Mar 2021
Contact
Mobile
(704) 956-1250
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Rating trend by year

Share of 1–5★ reviews per year, Google + Yelp combined (10 dated reviews)

5★
2013
1
1★
2014
3
1★
2015
1
1★
2016
1
4★
2017
1
1★
2018
2
1★
2019
1
5★ 4★ 3★ 2★ 1★

Rating breakdown

1.6
18 reviews total
5
1
4
1
3
0
2
0
1
8

Star-by-star breakdown above is based on the 10 reviews we've captured the full text of so far — out of 18 total reviews across Google & Yelp.

Customer reviews (18)

★★★★★★★★★★ Yelp
Unprofessional and overpriced. Some of the worst customer service I've ever received; my items were not treated with respect- things went missing, and the movers left garbage (cans of soda, energy drinks, open bags of chips, etc) in my home.
Tasneem D. · Dec 2019
★★★★★★★★★★ Yelp
Sold us insurance, destroyed our $8700 antique/priceless chandelier, then never paid the claim after the owner assured us she would handle personally. Frauds.
Chip C. · Apr 2018
★★★★★★★★★★ Yelp
Do NOT use this staff. They are completely difficult to work with. They do not keep their word. They upsell you on insurance that isn't worth the paper it is written on. They are rude and do not return calls or messages. I will never, ever use them and I will be making a claim with the Better B...
Britton H. · Feb 2018
★★★★★★★★★★ Yelp
Richard was a great rep to work us up and he mentioned free boxes. So I drove out here and Johnny was professional and helpful, went out of his way to help. Someone should give this man a raise !Depending on the move review could change but high expectations with the great service so far.
Rick D. · Jul 2017
★★★★★★★★★★ Yelp
No star - we are senior citizens and my husband is disabled. During our move from Charlotte to a senior-living community near High Point, our 42" TV and my $18,300 engagement ring were stolen by employee(s) of Matthews Moving Systems. Our phone calls were not acknowledged and registered mail went un...
Darla C. · Oct 2016
★★★★★★★★★★ Yelp
Very difficult to deal with though I think this is a standard in the moving business. At a single star, they were STILL BETTER than Two Men and a Truck (whose driver ran into our mailbox and, then, fled the scene). The owner and accountant, Karen, is unbelievably difficult to work with and makes e...
Bill M. · Oct 2015

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